Shipping policy

At LYXON, we are committed to delivering your order safely and on time. Please read our shipping policy below for information about order processing, delivery timelines, and shipping charges.

1. Order Processing

Orders are generally processed and dispatched within 1–3 business days after the order is confirmed.

Orders placed on Sundays or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation with tracking details.

2. Delivery Time

Standard delivery within India generally takes 3–7 business days after dispatch.

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote or difficult-to-reach locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offer will be subject to the terms mentioned on the website at the time of purchase.

4. Order Tracking

Once your order has been shipped, you will receive tracking information through the contact details provided at checkout.

You can use the tracking information to monitor your shipment until it is delivered.

5. Delivery Address

Please make sure that your shipping address, phone number, and other contact details are entered correctly while placing your order.

LYXON will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

6. Delayed or Undelivered Orders

Although we work with reliable delivery partners, unexpected delays may occasionally occur due to weather, logistics issues, high order volumes, or other circumstances.

If your order has not arrived within the expected delivery period, please contact our customer support team with your order number so that we can assist you.

7. Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please contact LYXON customer support as soon as possible.

Where possible, retain the original packaging and provide photographs or other relevant information to help us investigate the issue.

8. Cash on Delivery

If Cash on Delivery (COD) is available for your location, the option will be displayed at checkout.

COD availability may vary depending on the delivery location and other applicable conditions.

9. International Shipping

Currently, LYXON ships orders within India unless international shipping is specifically offered at checkout.

10. Contact Us

For any questions regarding your shipment or order, please contact our customer support team through the contact details provided on our website.

LYXON

Website: LYXON.in

We appreciate your trust in LYX

ON and thank you for choosing us.